PIA Proxy Manager can be accessed at https://ipchanger.piaproxy.com One of our top priorities is protecting the privacy of our visitors. This Privacy Policy document contains the types of information collected and recorded by PIA Proxy Manager and how we use it.
If you have further questions about our Privacy Policy or require more information, please feel free to contact us by email: support@piaproxy.com
The data we collect depends on your interactions with us. When we provide our services, we may collect, store and use the following information about you. This information is not collected in all cases, but only in specific cases. If you do not provide relevant information, you may not be able to enjoy some of the services we provide, or you may not be able to achieve the effects of related services.
1.1. Information you provide to us
account information. Some Services require you to create an account before access or have an account created automatically. As part of registering an account, we may collect information such as your username, password, email address, and device identifier.
Billing and payment information. In order to purchase services, you may be required to provide us with details such as billing name and payment instrument details.
Authentication information. Some Services require you to verify your identity when creating an access account. We may collect information such as email addresses and device identifiers for this purpose.
Correspondence and Submissions. When you communicate with us (such as by email seeking support or inquiring about our services), including when you fill out online forms, respond to surveys, provide feedback, participate in promotions, or submit information through our services, you may choose to provide us with information.
1.2. Information collected when you use our services
Usage Information. We collect information about your interactions with our Services, such as how many IPs or traffic you use, and when and how long you use our Services.
Device Information. We collect information by accessing the device from which you access our Services. For example, we may collect device identifiers, device type and settings, operating system version, network information, and application version numbers
Device software list. We will access a list of the device software from which you access our services. For, we have access to a list of device software used to provide individual software agent functionality
location information. We may collect your location information, such as calculating approximate latitude and longitude based on your IP address.
We use the information we collect for various purposes described below.
register. The information you provide will be used to create your "PIA Proxy Manager" account and assist "PIA Proxy Manager" in providing support to you when you contact "PIA Proxy Manager" customer service. "PIA Proxy Manager" will also use this information to notify you of any upgrades, new products, promotions or other information that may be of interest.
To provide, maintain and support our Services. We use your information to provide our services. For example: use information about how many band IPs you use and how long you use our services to provide dedicated services according to your plan; use location information to connect you to the nearest and fastest server; and use usage information for periodic verification Your right to use products or services; confirm whether you have used the product/function in advance before sending you a new product/function upgrade version notification, or help you use the "PIA Proxy Manager"; and receive the "PIA Proxy Manager" you requested ” product internal information.
For billing and payment purposes. We use your information as necessary to perform billing administration and process payments.
Communicate with users and potential users. We use your information to communicate with you, including to respond to your requests and send you information and updates about our services. In order to provide better and better services.
Improve our services. We want to provide you with the best service and user experience, so we will continue to improve and optimize our services. To do this, use your information to understand user usage. For example: certain usage, device and diagnostic information is analyzed to understand aggregated usage trends; we review customer feedback to understand what we can do better.
Internal analysis. We may use the information you provide us for internal statistics and analysis to evaluate and enhance your experience with the PIA Proxy Manager website and software, including determining your preferences and operating and conducting related activities. PIA Proxy Manager will not ask you to provide personal information (including but not limited to your mobile phone number, email address, etc.), but will collect other information from you (including but not limited to device information, log information, etc., similar function records) . PIA Proxy Manager's user experience improvement plan is based on usage data statistics, system problem diagnosis and product experience optimization. We will use tools such as Google Analytics to collect statistics on the data generated during your use of PIA Proxy Manager products.
For legal compliance. We use your information internally and as required by applicable law, legal process or regulation.
Anti-abuse information is collected automatically. Since “PIA Proxy Manager” has the feature to hide the real IP address, most users use this feature for legitimate purposes. However, there may be a few users who use this feature for illegitimate purposes. "PIA Proxy Manager" will automatically record and receive your usage records and other information. This information will only be used to determine illegal use and abuse and may not be used for other purposes. Usage records include:
1. Date and time
2.Connection status
3. The user’s original IP address and port number
4.Protocol type
5.Client software version number
6. Web page URL records, cookies and other information you request.
We promise that "PIA Proxy Manager" will not share any personal information with any third party without your consent.
We promise that these data from all our mobile phones will not be shared with any third-party service agencies, nor will they be used for commercial purposes. This data is only used for the security of user accounts, the stability of software services, whether users find any abnormalities in our software servers, etc. PIA Proxy Manager will collect and use your information in strict compliance with relevant laws and regulations and the content set in this privacy policy. Certain employees of PIA Proxy Manager will not request personal information directly from you unless they hold official authorization documents issued by PIA Proxy Manager. In this case, you can contact PIA Proxy Manager directly.
4.1. Service Fees. The Company reserves the right, in its sole discretion, to determine service fees, price validity periods, applicable promotions and discounts, and other rules related to payment for the Services.
4.2. The latest applicable price list for each service category is available on the system at https://ipchanger.piaproxy.com/pay
4.3. The Company may change the price and scope of any Services without prior notice. Customers should always check the system before placing an order to understand the applicable prices and features of each service.
4.4. If your service expires, your right to use the service will be suspended until you pay the fees for further provision of the service.
4.5. All services provided by the Company are based on the number of agents used
4.6. The Client undertakes to use and provide payment information in the Client's possession or to which the Client has the right to use for the purposes stated in this Agreement. Customers should update their payment information so that it is always current.
We will do our best to protect user privacy, but when we have reason to believe that disclosure of personal information is necessary to comply with existing judicial proceedings, court orders or other legal procedures, or to protect "PIA Proxy Manager", "PIA Proxy Manager" users or third party the rights, property or rights of a third party. We will lawfully disclose personal information when it is safe to do so and in accordance with laws, regulations and procedures.
We employ a range of administrative, technical and physical safeguards designed to protect your data from unauthorized access, loss or modification. We continually strive to improve this safeguard.
6.1. We use third-party services as little as possible to reduce your privacy leakage, and we will do our best to ensure that the third-party providers we use have trustworthy security systems to protect user data.
6.2. When you use PIA Proxy Manager products, we will encrypt and transmit all your access information to ensure its safety and reliability. All communications on the PIA Proxy Manager official website are encrypted using HTTPS, and user passwords are one-way encrypted. User passwords cannot be known to anyone, including PIA Proxy Manager employees. But please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% information security. You need to understand that problems may occur with the systems and communications networks you use to access our Services due to factors beyond our control.
6.3. You should pay attention to protecting the security of your personal information. For example, do not share accounts or reveal your personal passwords, etc.
"PIA Proxy Manager" prohibits users from using products or services to post all harmful information, including:
1. Violates the basic principles stipulated in the law;
2. Endangering national security, leaking state secrets, subverting state power, and undermining national unity;
3. Incite ethnic hatred, ethnic discrimination, and undermine ethnic unity;
4. Destroy friendly relations between countries and regions;
5. Undermining national religious policies and promoting cults and feudal superstitions;
6. Spread rumors and false news, disrupt social order and undermine social stability;
7. Inciting, organizing, and instigating terrorist activities, illegal gatherings, associations, marches, demonstrations, and rallies, and disrupting social order;
8. Spread obscenity, pornography, gambling, violence, terror or incite crimes;
9. Insult and slander others, and infringe on others' legitimate rights and interests;
10. Infringe on other people’s portrait rights, name rights, reputation rights, privacy rights or other personal rights;
11. Use uncivilized language such as swear words, insults, slander, threats, curses, etc.;
12. Fraudulently using the name of illegal non-governmental organizations to carry out activities;
13. Infringement of copyright, information network dissemination rights and other legitimate rights and interests of others;
14. Contains other content prohibited by laws and administrative regulations.
If the user fails to perform and comply with the agreement in "PIA Proxy Manager", "PIA Proxy Manager" has the right to close the account of the user who violates this agreement and reserves the right to pursue legal liability according to law. In addition, "PIA Proxy Manager" will not be liable for breach of contract or other legal liability for users who violate the agreement after taking corresponding measures. "PIA Proxy Manager" has the right to process illegal content in accordance with this Agreement. This right does not constitute an obligation or commitment by "PIA Proxy Manager", nor does "PIA Proxy Manager" guarantee that illegal activities will be discovered in a timely manner or dealt with accordingly.
Depending on your country of residence, you may have certain legal rights in relation to the personal data we maintain about you. Subject to exceptions and limitations provided by applicable law, these may include the following rights:
1. Access and receive a copy of your personal data;
2. Correct your personal data;
3. Restrict the processing of your personal data;
4. Object to the processing of your personal data at any time;
5. Delete your personal data;
6. Data portability;
7. Withdraw any consent you have previously given to the processing of your data (e.g. opting out of marketing communications);
8. File a complaint with the data protection authority;
9. Request that we provide you with the categories of personal data we collect, disclose, or sell about you; the categories of sources of such information; the business or commercial purposes for collecting or selling your personal data; and the third parties with whom we share the personal data. category. This information is also provided in this Privacy Policy.
Please note that your rights and choices vary by location and certain information may be exempt from certain requirements under applicable law.
If you wish to exercise these rights, you may contact us using "Contact Us". Where permitted by law, we may ask you to verify your identity before taking further action based on your request.
We generally retain your personal data for as long as necessary to provide you with our services, or as long as you have an account with us. We may also retain personal data if required to do so by law or for the purposes of our legitimate interests, such as abuse detection and prevention, and protecting ourselves against legal claims. Remaining copies of personal data may be stored in backup systems as a security measure against data loss. Subject to the above, if your personal data is no longer required, we will ensure that it is securely deleted or stored in a way that we no longer use it.
We usually retain your personal data. If you need to delete all information related to yourself, you can contact our customer service staff via email and request to delete all your information.
Our Site, Content, Applications or Services are not intended for anyone under the age of 14 ("Children"). Minors who are 14 years of age or older but less than 18 years of age should read this Privacy Policy under the guidance of their parents or guardians, and complete the use of relevant services with the consent of their parents or guardians. We do not knowingly collect personally identifiable information from anyone under the age of 14, if you believe that your child has provided information to us, please contact customer service immediately via our email or online support so that we can delete your child's information .
As PIA Proxy Manager develops its business and provides you with better services, we may revise the contents of this "Privacy Policy" from time to time, and these revisions form part of this "Privacy Policy". If such modifications result in a substantial reduction of your rights under this Privacy Policy, we will notify you through a prominent notice in a software announcement, website page, or email before the modifications take effect. In such case, if you continue to use our Services, you agree to be bound by this revised Privacy Policy.
If you have any questions, comments or suggestions about our privacy policy and how we handle your information, you can contact us at any time through our official support email.
Effective date: July 2022
Company: MARS BROTHERS LIMITED
address:
SUITE 603, 6/F
HANG PONT COMMERCIAL BUILDING, 31 TONKIN STREET
Official email: support@piaproxy.com